Welcome & Holiday Concierge

Dear guest, 

Welcome to one of our SENTIDO Hotels & Resorts. At our hotels we do everything we can to make your holiday truly special. 

Take advantage of the many extra services designed to make your stay in Lanzarote as pleasant as can be. Discover our SENTIDO Holiday Plus Activities – offering fun and relaxation for your body and mind. Savour the freshness and variety of our SENTIDO Kitchen: delicious seasonal dishes, authentic and locally sourced. 

Did you know? The word SENTIDO derives from the Romanice languages and means ”senses”. So enjoy your holiday with all your senses – relax at the pool or by the beach, let the sound of waves soothe you, taste our cuisine, feast your eyes on the beautiful surroundings and breathe the fresh air. 

We wish you an unforgettable holiday with us. 

With our warmest regards, 

Your SENTIDO Aequora Lanzarote team 


The reception is open 24 hours a day. You can reach the reception from the room by calling 700 or 718. 

Please contact the reception to get a personal wake up call. 

To exchange foreign currencies, please contact the reception. It is possible to change your money 24 hours.

Our hotel accepts the following payment methods:

  • Credit Card (VISA, MASTERCARD)
  • Cash

An ATM cash withdrawal machine can be found in front of Los Pocillos Beach (200m). 

For further information or requests please contact our Guest Experience Manager Erik Van Dorp.

Holiday Concierge
For feedback, questions and other services (such as booking services) please contact the Holiday Concierge or Guest Experience Manager. They are at hand for any requests during your stay. (Extension 802).